New Patients


Our goal is to give you the healthy, straight, beautiful smile that you have always wanted. We understand that choosing to receive orthodontic treatment is a big decision and we respect your reasons for wanting to improve the way you look and feel. At Braces4U we will work with you every step of the way to make sure that your orthodontic treatment is as rewarding as possible. We are a fully digital practice and we offer a variety of treatment options to give you a customized, individual care you deserve.

Your first visit to our practice will begin with you explaining your own concerns and objectives from treatment. This visit is instrumental in giving us insight into your orthodontic needs. We will discuss what you or your dentist seeks and we will then do an orthodontic assessment with those two points of view in mind. You will give you the opportunity to discuss with Dr Rodriguez and her team all your concerns, and to learn more about orthodontics receive a complete initial exam and find out which treatment options will best meet your needs. During your initial consultation, we will:

  • Review your dental and medical history
  • Take photographs of your teeth and your face
  • Rodriguez will discuss your concerns for you or your child, perform an oral exam, create a customized treatment plan, discuss any orthodontic treatment needs using the photos and x-rays, and then answer any questions you may have regarding you or your child’s orthodontic treatment.
  • If orthodontic treatment is not recommended at this time (common with younger children), Dr Rodriguez will discuss what you can expect for your child in the future. Your child can then be set up on a re-evaluation appointment so she can monitor your child’s dental and facial growth and development to order to ensure optimal treatment timing.
  • Discuss all financial information, treatment time, and payment plans

Our team will be glad to answer any questions you may have, and we will provide all the information that you need to determine which treatment is the right for you. Please call us on 4840 2832 to schedule your initial consultation.


After your initial consultation

You are one step closer to achieving the smile you have always wanted! After your initial consultation, the next step is to take impression of your teeth. These impressions only take few minutes and can usually be done immediately following your consultation if you wish. The impression are scanned and digitized to create a digital image of your teeth, or to fabricate the set-up for your custom braces.

Getting Started

Before braces are placed, patients must visit a dentist for an exam and have any necessary fillings. Patients should visit the dentist every 6 months for a thorough examination and cleaning.

At the next appointment your braces will be placed or you will be fitted with your first set of aligners. We will then review oral and appliance care instructions with you. This appointment generally takes 90 minutes.

Scheduling appointments

Your appointments will be schedule about every four to eight weeks, and they are an important part of your orthodontic treatment. Before each orthodontic appointment, patients are encouraged to brush their teeth.

We will work with you to make sure that your appointments are as convenient as possible. When appointments are made you will receive and SMS reminder a day prior to your appointment.

We understand that “life happens”! If you are running late or need to reschedule, please let us know and we will do everything we can to accommodate you.

Treatment Time

Orthodontic treatment may last from 18 to 36 months, though this will vary depending on your individual case. Appointments are typically scheduled 4 to 12 weeks apart. Your cooperation in keeping scheduled orthodontic appointments, maintaining proper hygiene and taking care of your braces may allow you to finish your orthodontic treatment early.

Visiting the dentist during orthodontic treatment

It is very important that you continue to visit your family dentist every six months during your orthodontic treatment, for dental cleaning and routine dental check-ups. If extra dental care is required, we will be happy to coordinate with your family dentist to make sure that you are receiving the best care possible.

When you are ready to schedule your first appointment, contact us and our friendly staff will assist you. We are looking forward to working with you to create a beautiful life-long smile.



True orthodontic emergencies are rare. You will be surprised most problems can be fixed at home, but you should contact us as soon as possible if you break or loosen any of your appliances. By calling, you will allow us to create a time to see you.  With a pre organised appointment, we will be able to address your requirements immediately. Even in the case of a scheduled regular appointment, call us immediately to notify us if you need an appliance repaired.

Sore teeth: take a mild analgesic such as Nurofen or Panadol. Pain will settle down after a few days.

Poking tie wire: push wire away with a cotton tip, pencil eraser or similar. If it cannot be tucked away, cover it with a small piece of wax or a piece of sugarless chewing gum until you can see us for an adjustment.

Poking wire: cover with wax or wet cotton and call for an appointment.

Wire out of tube:  try to slide wire back into the tube with tweezers. Place a piece of wax over the area if uncomfortable. If the wire is sticking into your gums and the wax does not help, please call the office for an appointment.

Rotated arch wire: try to slide wire back around to the other side, if unsuccessful, place wax on wire and call for an appointment.

Loose bracket: If the bracket or band is still attached to the wire, leave it in place. If it flips around the wire you can use tweezers to gently reposition the bracket. If a band or bracket comes completely out of your mouth, place it in an envelope and bring it with you to your visit. Call us as soon as possible to schedule a repair visit. DO NOT CONNECT HEADGEAR OR ELASTICS TO A LOOSE BAND OR BRACKET.

Food stuck between your teeth or wire:  use dental floss such as super floss, Colgate all-purpose floss or an interproximal (Christmas tree) brush to remove the food.

Plate or retainer is lost or broken: call us to arrange for a replacement or repair. Fees may apply to replace lost or broken appliances.

Lost elastic (o-ring) or tie-wire: a tooth may move out of position.  In this instance, please call for an appointment.

Soreness from braces: Rinse the mouth with warm salt water. If necessary, take the pain reliever that you would use for a headache or similar discomfort.

Accident involving your teeth: contact us for an appointment or call your dentist or the nearest dental hospital immediately.

8/3 Rosewood Drive

Rural View, Mackay 4740

(07) 4840 2832

Call us today!

Opening Hours

Mon - Fri: 8:00 - 17:00