True orthodontic emergencies are rare. You will be surprised most problems can be fixed at home, but you should contact us as soon as possible if you break or loosen any of your appliances. By calling, you will allow us to create a time to see you.  With a pre-organised appointment, we will be able to address your requirements immediately. Even in the case of a scheduled regular appointment, call us immediately to notify us if you need an appliance repaired.

Sore teeth

Take a mild analgesic such as Nurofen or Panadol. Pain will settle down after a few days.

Poking tie wire

Push wire away with a cotton tip, pencil eraser or similar. If it cannot be tucked away, cover it with a small piece of wax or a piece of sugarless chewing gum until you can see us for an adjustment.

Poking wire

Cover with wax or wet cotton and call for an appointment.

Wire out of tube

Try to slide wire back into the tube with tweezers. Place a piece of wax over the area if uncomfortable. If the wire is sticking into your gums and the wax does not help, please call the office for an appointment.

Rotated arch wire

Try to slide wire back around to the other side, if unsuccessful, place wax on wire and call for an appointment.

Loose bracket

If the bracket or band is still attached to the wire, leave it in place. If it flips around the wire you can use tweezers to gently reposition the bracket. If a band or bracket comes completely out of your mouth, place it in an envelope and bring it with you to your visit. Call us as soon as possible to schedule a repair visit. DO NOT CONNECT HEADGEAR OR ELASTICS TO A LOOSE BAND OR BRACKET.

Food stuck between your teeth or wire

Use dental floss such as super floss, Colgate all-purpose floss or an interproximal (Christmas tree) brush to remove the food.

Plate or retainer is lost or broken

Call us to arrange for a replacement or repair. Fees may apply to replace lost or broken appliances.

Lost elastic (o-ring) or tie-wire

A tooth may move out of position.  In this instance, please call for an appointment.

Soreness from braces

Rinse the mouth with warm salt water. If necessary, take the pain reliever that you would use for a headache or similar discomfort.

Accident involving your teeth

Contact us for an appointment or call your dentist or the nearest dental hospital immediately.

8/3 Rosewood Drive

Rural View, Mackay 4740

(07) 4840 2832

Call us today!

Opening Hours

Mon - Fri: 8:00 - 17:00